Support Center

Customers' satisfaction is the best gift for us. We would like to try our best to provide you with the best product and service. So we welcome any question or suggestion.

We promise that we will deal with emails within 24 hours after receiving them. Free trial customers are also welcome to enjoy our effective One Business Day Email Service! Please do not hesitate to contact us.



FAQ

Questions About Technique:



Questions About Order:
  • Is my order secure?
    The online purchasing is 100% secure! All data exchanged during the payment process is secured. Our system will automatically send the registration info to your E-Mail address once your order is validated.
  • How can I confirm that I have finished the order?
    After your payment, you will receive a confirmation for your transaction immediately by E-Mail that will contain all of your order info including your invoice or receipt.
  • Which is the quickest way of payment?
    Credit-card online, credit-card by phone, credit-card by fax, purchase order, check/wire transfer, PayPal, ACH, postal mail are all available. Credit-card online is the quickest way to pay, you will receive your registration code via e-mail within minutes after your purchase.
  • Which currency do you accept?
    We support many currencies, such as Euro, US dollar, British pound, Australian dollar and so on. You could select the currency you like.
  • Can I change my shipment method after purchasing?
    Sorry, you can't change your shipment method when your order is submitted.
  • What is "Extended Download Service"?

    The Extended Download Service is an optional service offered by the payment processor (SWREG or Regnow) with additional cost. Once you purchase this service, you'll be entitled to 2 year of re-download service for the very version of the product you purchased, which means the service provider will keep backup copy of the current version of the product you purchased, and allows you to download it from the link given to you at any time.


    Do I have to purchase this "Extended Download Service"? What if I don't purchase it?


    The short answer is NO. Once you purchase any product from Nemo Software Studio, you can retrieve the download and registration information for the product you purchased for free.


Email

You can also feel free to email us at support@windowscleanerregistry.com to let us know your questions for a specific resolution.Generally, the more detailed you describe your problem, the faster for us to test and solve the problem for you. Please include the following information in your e-mail. If possible an attached screenshot is better.


  • Which operating system do you run?
  • Where and when have you purchased our software?
  • What is the number of your Order ID?
  • Did you receive an error message?
  • If yes what exactly does it read? Can the problem be duplicated?

 

Windows Registry Cleaner
Company Awards
Windows Registry Cleaner
Apirl, 2010
Nemo Registry Doctor 2.0
Windows Registry Cleaner
Apirl, 2010
Nemo Registry Doctor 2.0
Windows Registry Cleaner
Apirl, 2010
Nemo Registry Doctor 2.0
Windows Registry Cleaner
Apirl, 2010
Nemo Registry Doctor 2.0
Windows Registry Cleaner
Apirl, 2010
Nemo Registry Doctor 2.0
Windows Registry Cleaner
Apirl, 2010
Nemo Registry Doctor 2.0

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